Privacy policy

Privacy at Emerald Borjomi

This page explains how the features of this website use information. For questions about your information, contact info@emeraldborjomi.com.

Enquiries and reservations

The contact form prepares a WhatsApp message. You can review and send it in WhatsApp. Online room reservations open the external OtelMS booking service; information entered there is handled by that service and the hotel.

Restaurant orders

When you submit an order, the hotel receives the selected dishes, quantities and the contact and service details you provide. These details help the team process your request and contact you. Only authorized staff can access order management.

Analytics and preferences

If Google Analytics is enabled on the public website, it loads only after you accept analytics. You can change your choice through Analytics preferences. The trial website does not send analytics data. Your analytics choice is saved in this browser.

External services

Links may open WhatsApp, Google Maps or the booking service. Information you provide on those services is governed by their own privacy settings and notices.

Contact us

For questions or requests concerning information you have provided to the hotel, email info@emeraldborjomi.com or call +995 598 95 50 00. Please identify the enquiry, order or reservation concerned without sending card details or passwords.